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Thanksgiving Holiday

Thanksgiving Holiday

We are closing Wednesday, November 25 at noon and will be closed through Friday, November 27 for the Thanksgiving holiday. We’ll return to normal hours on Monday, November 30. Emergency on-site service is available 24/7 by calling (251) 298-5210.

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Post-Hurricane Survey Winner

Post-Hurricane Survey Winner

Thank you to everyone who participated in our recent post-hurricane survey! While our aim was to gauge feedback from customers with grinder pumps on their private property, we sympathize with everyone who suffered hardship after Hurricane Sally. We truly appreciate...

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Quick Grinder Pump Instructional Videos

Quick Grinder Pump Instructional Videos

The videos below could assist you when following our severe weather tips that can help you to troubleshoot or prevent issues during and after major storms.   Main Breaker Box Switch How to turn the pump's...

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Hurricane Zeta Update

Hurricane Zeta Update

[October 28] BCSS is closing at 2:30 pm today to prepare for Hurricane Zeta. For our employees' protection, we are not dispatching servicemen to properties after 5:00 pm on October 28 until at least 8:00 am on Thursday, October 29. We will return to work on October 29...

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Important Severe Weather Information

Important Severe Weather Information

Be prepared for major storms and hurricanes by knowing what to do with your sewer system. For instance, what if your cleanout cap is broken, or how much water can you use after a grinder pump loses power? Take a few minutes to read our suggestions on this site, and...

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BCSS September 21 Updates

BCSS September 21 Updates

BCSS office employees are working long hours to respond to calls and taking care of our sewer system. Please be patient as we are doing everything that we can. Here is some guidance on frequently asked questions during this time: BCSS phones are working again, so...

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Post-Hurricane Update

Post-Hurricane Update

Baldwin County Sewer Service (BCSS) crews are working as quickly as possible to resolve issues with the sewer system that Hurricane Sally has caused. We are utilizing bypass pumps, back-up generators, pump trucks and all equipment and employees available to sustain...

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Hurricane Sally Update

Hurricane Sally Update

Due to Hurricane Sally, BCSS will be closed on Tuesday, September 15. If we have to close longer, we will update our website and/ or Facebook. Our answering service will be answering our main (251) 971-3022 phone number while we are closed, and they will dispatch to...

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BCSS Labor Day Schedule

We are closing Friday, September 4th at noon and will be closed through Monday, September 7th for the Labor Day holiday. We’ll return to normal hours on Tuesday, September 8th. Emergency on-site service is available 24/7 by calling (251) 971-3022.

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How to Save Money on Your Upcoming Bills

How to Save Money on Your Upcoming Bills

You may have a lot on your mind these days, but we hope that wastewater isn't one of them. As a customer of Baldwin County Sewer, you can flush, wash and use all the water needed without thinking twice about it. Our offices are currently still closed to the public,...

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