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Holiday Office Hours

BCSS will be closed for Christmas on December 23 at 12:00pm through December 25 and December 30 at noon through January 1 for New Years. We hope that the holidays are wonderful for you & your family! Contact us about emergencies while we’re closed by calling (251)...

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BCSS Updates Pump Requirements on Sewer System

BCSS Updates Pump Requirements on Sewer System

Three months ago, Hurricane Sally struck our area, leaving many of us to deal with the damage and challenges it caused. We haven’t experienced a major storm like this one with long power outages in many years, so we came to learn a lot from the aftermath. In...

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5th Annual Ornament Decorating Contest

5th Annual Ornament Decorating Contest

Baldwin County Sewer Service (BCSS) is excited about our annual Christmas ornament decorating contest, even though it will be a little different this year. With everything going on and many children learning virtually, we’ll still be providing the opportunity for...

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Thanksgiving Holiday

Thanksgiving Holiday

We are closing Wednesday, November 25 at noon and will be closed through Friday, November 27 for the Thanksgiving holiday. We’ll return to normal hours on Monday, November 30. Emergency on-site service is available 24/7 by calling (251) 298-5210.

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Post-Hurricane Survey Winner

Post-Hurricane Survey Winner

Thank you to everyone who participated in our recent post-hurricane survey! While our aim was to gauge feedback from customers with grinder pumps on their private property, we sympathize with everyone who suffered hardship after Hurricane Sally. We truly appreciate...

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Quick Grinder Pump Instructional Videos

Quick Grinder Pump Instructional Videos

The videos below could assist you when following our severe weather tips that can help you to troubleshoot or prevent issues during and after major storms.   Main Breaker Box Switch How to turn the pump's...

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Hurricane Zeta Update

Hurricane Zeta Update

[October 28] BCSS is closing at 2:30 pm today to prepare for Hurricane Zeta. For our employees' protection, we are not dispatching servicemen to properties after 5:00 pm on October 28 until at least 8:00 am on Thursday, October 29. We will return to work on October 29...

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Important Severe Weather Information

Important Severe Weather Information

Be prepared for major storms and hurricanes by knowing what to do with your sewer system. For instance, what if your cleanout cap is broken, or how much water can you use after a grinder pump loses power? Take a few minutes to read our suggestions on this site, and...

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BCSS September 21 Updates

BCSS September 21 Updates

BCSS office employees are working long hours to respond to calls and taking care of our sewer system. Please be patient as we are doing everything that we can. Here is some guidance on frequently asked questions during this time: BCSS phones are working again, so...

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Post-Hurricane Update

Post-Hurricane Update

Baldwin County Sewer Service (BCSS) crews are working as quickly as possible to resolve issues with the sewer system that Hurricane Sally has caused. We are utilizing bypass pumps, back-up generators, pump trucks and all equipment and employees available to sustain...

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