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Answering Service December 20, 2017

[Wednesday, December 20, 2017] In order to complete necessary updates, BCSS is turning the office phone system, with the main phone number at (251) 971-3022, over to the answering service early today at 4:00 pm instead of the usual 5:00pm. The answering service can dispatch requested emergency assistance to the service technician on call, and our customer service staff […]

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Holiday Hours

Holiday Hours We wish you great holiday celebrations for Christmas and the New Year! Please note our upcoming holiday hours. Our office will be closed on the following dates for the upcoming holidays: December 22- close at noon December 25-26 December 29- close at noon January 1-2 Emergency on-site service for existing customers can be scheduled 24/7/365 […]

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T-Mobile Users Unable to Reach BCSS

[November 17, 2018] Update: This issue should now be resolved. Please email us if you still cannot call in to (251) 971-3022. [November 8, 2017] It is our understanding that people using cell phones with T-Mobile service are not able to reach our office by telephone, that the calls are dropping after a couple of rings. It appears to be […]

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2017 Ornament Decorating Contest

    Baldwin County Sewer Service (BCSS) is eager to announce the kick off of our 3rd annual Christmas ornament decorating contest. We enjoy providing the opportunity for local students to engage in a holiday art project that relates to our beloved water drop mascot, while simultaneously giving back to schools. Baldwin County children in […]

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Holiday Septic Cleaning Special

Get your Home in Shape for Holiday Guests. We can help! An increase in water usage during the holidays can cause septic system problems. Take advantage of our holiday septic tank pumping special for only $250* ($25 off normal charge) November 14, 2017 – January 5, 2018. The Environmental Protection Agency (EPA) advises that the […]

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November Veterans Special

Thank you, veterans! Every day the brave men and women of our military risk their lives to protect our freedoms. On Veterans Day our nation celebrates and recognizes these courageous men and women. BCSS is proud of our military and veterans and wish to honor them. Special Pricing During the Month of November During the […]

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2017 Golf Classic Raises Big Funds for Baldwin County Schools

The Baldwin County Education Coalition Golf Classic raised $24,231 during its fifth annual event on September 14, 2017. Presented by Baldwin County Sewer Service (BCSS), the golf tournament benefits the Baldwin County Education Coalition (BCEC) held each year at Rock Creek in Fairhope. This is the Coalition’s sole fundraiser. For the last five years, participants […]

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Fish River Project Completed

As of September 29, 2017, Baldwin County Sewer Service has completed the installation and testing of a new main sewer line on County Road 32 in Fairhope. This new line connects the BCSS sewer system on the west side to the east side of Fish River. Therefore, all wastewater from the BCSS customers on the […]

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Our Upgraded Billing System

In order to increase efficiency and customer service, BCSS has recently updated our billing system with the latest software. There will be no change in the paper or electronic bills, and we hope that there is no noticeable change to most of our customers while we become accustomed to the new system. As part of […]

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Labor Day Holiday Office Hours

BCSS will be closed for the Labor Day holiday on Friday, September 1 at 3:00pm through Monday, September 4 . We will return to normal office hours on Tuesday, September 5. If you are a BCSS customer and need an emergency repair, our on-call servicemen can be dispatched 24/7 by calling (251) 971-3022. We wish you a safe and […]

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