On-Site Service 24/7/365

Builder Resource


We’d enjoy meeting with you and your team to discuss our operations, the latest updates, and how we can help you and your clients. We’ll provide you with helpful materials, such as grease containers and informative magnets, bathroom and kitchen signs, etc. & also bring breakfast or lunch! Schedule by contacting Lisa at (251) 971-1516 or lisab@baldwincountysewer.com.

Schedule New Installations & Start-ups

To schedule BCSS to install grinder pumps and to start-up pumps at new construction homes in subdivisions, complete the online forms on this page.

Baldwin County Utilities List

Reference all local utilities in one place with this helpful guide.

Environmental Enhancement Program

Find out if our discounted sewer tap and installation fees under the Environmental Enhancement Program apply to your custom build here or contact Lisa burke at (251) 971-1516/ lisab@baldwincountysewer.com.

Policies & Procedures

For your new builds, we need New Installation Paperwork completed and signed by you, along with the tap fee paid in order to provide an official sewer release for the building permit. You are welcome to complete the paperwork electronically (request e-form) and send it to us with the tap fee check(s), and we can mail you the sewer release(s). Otherwise, please visit us at 14747 Underwood Rd (County Road 24) in Summerdale, and we’ll take care of it right away.


BCSS appreciates the opportunity to install sewer service and pumps on your properties and throughout the County. Learn About our Latest Installation Procedure Here

Visit our Grinder Pump Page for the latest equipment updates, why grinder pumps are needed for some of your homes and buildings and why we require a certain type of pump on our system.

The Wastewater Industry

To better explain sewer-related terms, such as tap and impact fees and wastewater treatment plant, we’ve created this Sewer Definitions page

BCSS Rate Structure

Since BCSS doesn’t provide water service, and cannot monitor thousands of water meters throughout the county, we charge flat rates for sewer service. Sewer treatment fees, impact fees, tap fees, etc. are based on various factors. BCSS maintains and pays for every aspect of our sewer system, wastewater treatment plants, equipment, employees, etc.

Unlike most city utility companies, we are not supplemented by government funding and tax dollars. It is important to consider that transporting wastewater away from properties is a crucial service, and oftentimes fees for luxuries such as cable, internet and cell phone services are more expensive than sewer service fees.


Please feel free to send us feedback anytime- We greatly value your comments so that we can use it to work towards continually improving.

Community Partnership

BCSS is strongly involved with the Baldwin County Homebuilders Association. See the other ways we give back to the community.



Schedule New Installations & Start-ups

Request that BCSS install grinder pumps and start-up pumps at new construction homes in subdivisions.

Pay Bill Online

Pay online with any card or echeck and view billing details.

Customer Forms

Quickly and easily complete an electronic application or autopay form.