On-Site Service 24/7/365

Realtor Resources

Welcome Realtors & Property Managers

We’d enjoy meeting with you and your team to discuss our operations, the latest updates, and how we can help you and your clients. We’ll provide you with helpful materials, such as grease containers and informative magnets, bathroom and kitchen signs, etc. & also bring breakfast or lunch! Schedule by contacting Jenny at (251) 971-1516 or jenny@baldwincountysewer.com.

Baldwin County Utilities List

Reference all local utilities in one place with this helpful guide.

Environmental Enhancement Program

Find out if our discounted sewer tap and installation fees under the Environmental Enhancement Program apply to your properties here or contact Jenny Williams at (251) 971-1516/ jenny@baldwincountysewer.com.

Policies & Procedures

To learn about our service disconnection and reconnection procedure, our rental policy and more, visit the Frequently Asked Questions page.


Schedule your tank to be pumped and inspected with us for a low price and excellent service. We currently only pump septic tanks on weekdays. We do not currently install, repair or replace septic systems. For an official septic system inspection, contact the Baldwin County Health Department at (251) 947-3618. They usually charge $75 and will meet our servicemen at the property during the septic tank pumping.

Visit our Grinder Pump Page for the latest equipment updates, why grinder pumps are needed for some properties and why we require a certain type of pump on our system.

On-site sewer service repairs for existing BCSS customers is offered 24/7/365.

View a map of our service territory:


Please feel free to send us feedback anytime- We greatly value your comments so that we can use it to work towards continually improving.

Community Partnership

BCSS is strongly involved with the Baldwin County Association of Realtors. See the other ways we give back to the community here.



Schedule New Installations & Start-ups

Request that BCSS install grinder pumps and start-up pumps at new construction homes in subdivisions.

Pay Bill Online

Pay online with any card or echeck and view billing details.

Customer Forms

Quickly and easily complete an electronic application or autopay form.