Tips During & After the Storm

  • BCSS will not be pumping down grinder pumps on private property, and we won’t be pumping septic tanks for at least 3 days after a hurricane.
  • When power is out in your area, limit flushing toilets and running water in faucets as much as possible. Even if you don’t have a grinder pump, this will help to prevent overloading nearby lift stations that pump wastewater to the WWTPs.
  • If your power is out for a long period of time and you have a grinder pump, the pump does not work without power (unless it’s connected to a suitable generator). Therefore, if you stay in the home/ building during this time, you should greatly limit water usage. There could be some capacity in the pump’s basin before it overflows from the vent on top of the lid, which is typically what happens if you continue to use water when the power is not working. A standard pump basin holds approximately 100 gallons of wastewater, depending on what type you have, and you can remove the pump’s lid when the power goes out to see the level in your basin.
  • After your power and pump are back on, the pump should automatically work as usual. If for some reason the alarm is on longer than 15 minutes, you can try to troubleshoot or contact us or a plumber to schedule a repair. If the alarm goes off and stays off after 15 minutes, it was just resetting itself.
  • If you turned your pump’s breaker switch off because of possible flooding, turn it back on once flooding subsides.
  • Please call (251) 971-3022 to report sewer spills you see on our sewer system or to make a request.
  • If a lift station does not have power and the properties send wastewater to that lift station are using water, the wastewater should not backup into the home/ building using water. If it does, there could be other issues, and we suggest that you consult with a plumber.