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BCSS has provided us exemplary service from the very first day of contact when we moved here. Professional on the phone, friendly, kind, and helpful.
Diana K., Foley
I have two homes and work with two different sets of utilities providers and I must say that BCSS is one of the best.
Jane E. M., Gulf Shores
We just purchased our home in February and, so far, no problems have come up. Customer service when setting up our account was excellent. The staff is very friendly and helpful. The ease of setting up new services was easy and painless. Your website and ways to make payments is very effective and easy to follow. I also like that you send out reminders (or “tips”) periodically to let us know how to make sure our grinder is working properly, as well as any other pertinent information. Thank you for all of your hard work.
– Michelle F., Spanish Fort
I think that having the same amount for your monthly charges is great. The auto bill pay is great as well. It just makes dealing with sewer so much easier.
Connie B., Foley
On Friday, we reported a leak in the discharge line between the grinder pump and the main service line on Hwy 180. I was very pleased with the speed that verification and repair was accomplished. The repair crew were true professionals. I really appreciated their hard work and fast response time. Thank you again for great service.
T. D., Gulf Shores
A few months ago on a weekend, our sewer pump light came on. We had the pleasure of meeting Charlie. He was extremely helpful and was prompt with his arrival. He certainly deserves recognition. Last year, we had the pleasure of meeting Tim. Again, an all around nice person. BCSS has wonderful employees and excellent customer service.
Ryan C., Daphne
I am excited about my decision to have Baldwin County sewer service installed at my new residence. First, I could not beat the price, and I was given the option of making installment payments. Secondly, I am certain about my decision to have sewer service rather than septic because it affords me the ease and comfort I am looking for in my new home.
– Cheryl A., Spanish Fort
A few months ago on a weekend, our sewer pump light came on. We had the pleasure of meeting Charlie. He was extremely helpful and was prompt with his arrival. He certainly deserves recognition. Last year, we had the pleasure of meeting Tim. Again, an all around nice person. BCSS has wonderful employees and excellent customer service.
Ryan C., Daphne
We have seen great improvement in our system since hooking up with BCSS, so we are very pleased!! Thank you for all your help through this process.
Roman K., Foley
Thank you very much for the great septic tank clean out service at my home last month. Chad and Mr. Wilson did a very speedy and efficient job! I appreciate their courtesy, friendliness and sense of humor, and also their promptness! Thank you also for the holiday discount! I highly recommend you all!
– Riva F., Silverhill
The servicemen who pumped my septic tank were very professional and did a good job then covered up work very well.
Jean W., Loxley
